A Ford Dealer Locals Trust - Customer Service At Its Best |
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| Topics: Hanna Motors
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Penny Monroe
March 6, 2013
It's quite easy enough to tell which places have great customer service and which don't. In the Medal-winning novel "It's Like This Cat", two middle school boys went to a little Italian restaurant and were served by the owner as if they were VIPs. The boys only purchased the cheapest offerings of the restaurant but the owner made sure to serve them like "royalty." For the two young boys, it was the best kind of customer service that they could get for their age! As for other places, you would only be accommodated like a real customer if you have something spiffy on and look like you have a lot of money.
Sadly, there are car dealerships these days that are so discriminating that you often get the feeling they are telling you about their cars to let you know that you cannot afford them. The sales representatives wordlessly scrutinize you from head to toe (and back), sizing you up to determine whether you're worth their courtesy or not. It's not only disappointing to be treated so horribly when you're out to buy a car which is definitely a big deal, but it's also intensely infuriating to know that certain business establishments do not even train their representatives well in dealing with "income-generators," which customers are.
If you're tired of dealing with haughty car dealerships with their uppity sales personnel, you will find the service you'll get from a Ford dealer locals have been turning to for decades absolutely refreshing. One dealership is known for its small town hospitality - every customer is treated with amazing courtesy and transactions are completed with full honesty. This brand of service is the very reason why the business has been around for a really long time and why locals actually recommend it to every person who finds himself in town seeking a reputable Ford dealership.
No matter what you look like, no matter how big your budget may be, you can be sure to get respectful treatment from all the employees (not just the sales people). And another great strong point of this dealership is that it really knows how to cater to its customers. If a buyer doesn't find the car he has in mind at the showroom, the dealership will actually locate it for him promptly after he completes the car finder form, and the dealership will contact him the moment the vehicle arrives at the dealership. Worth noting as well is the readiness of the dealership to help the buyers get the best payment arrangement suitable to their budget. And last but definitely not the least, some dealerships have their own accessories and spare parts store for their customers - it really is a one-stop shop for car-buyers.