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Topic: zMax
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| Agency: Federal Trade Commission
Date: 1 February 2001 |
According to the FTC complaint, since at least May 1999, zMax ran infomercials touting its "Power System," a $39 package of three additives to be used in the engine, fuel line and transmission of automobiles. The infomercials feature testimonials from consumers and race car drivers making claims such as, "I was averaging about 22 miles to the gallon on the highway. I installed the zMax and so I jumped right up to about 28 miles per gallon;" and "zMax guarantees a minimum of 10 percent gas mileage increase." Other marketing and promotional pieces claim, "zMax with LinKite has the scientific, CRC L38 proof it takes your car to the MAX!" and "Why zMAX Works - Cuts carbon build-up on valve stems 66%; Lowers wear on valve stems 66%; Lowers wear on piston skirts 60%; Reduces blow-by leakage 17.7%; Increases combustion efficiency 9.25%; Lowers fuel consumption 8.5% - Results of an independent CRC L38 test."
According to the FTC, the CRC L38 test is a standard auto industry tool to measure the bearing corrosion protection properties of motor oils. In February/March 1997, an independent laboratory performed two CRC L38 tests of zMax for Speedway and Oil Chem. In those tests, motor oil treated with zMax produced more than twice as much bearing corrosion as motor oil alone. The complaint also states that the defendants fabricated one "report" from the two test reports, eliminating the bearing corrosion results and all other negative test results, and then used that report and the "official laboratory results" - similarly edited to remove detrimental data results - as sales tools in the infomercial and on the zMax Web site.
The FTC's complaint alleges that the defendants did not possess and rely on reasonable substantiation for the following claims in the infomercial, on the Web site and in brochures that zMax:
The agency's complaint also alleges that the defendants falsely represent that the results of the CRC L38 test proved that zMax:
Finally, the FTC charges that in consumer testimonials and endorsements in their advertising, the defendants did not have substantiation for the representation that the endorsers' experiences were, "The actual and current opinions, findings, beliefs, and/or experiences of those consumers; and the typical or ordinary experience of members of the public who use the product."
The FTC is asking the court to bar the defendants from violating the FTC Act, which prohibits deceptive acts and to order consumer redress or require that they give up their ill-gotten gains.
This case is the latest in a series of FTC law-enforcement initiatives targeting unsubstantiated claims made by auto additive manufacturers. The FTC previously halted allegedly deceptive advertising by the marketers of Dura Lube, Motor Up, Prolong, Valvoline, Slick 50, and STP, other major brands of engine treatment products.
The Commission vote to file the complaint was 5-0. It was filed in U.S. District Court for the Middle District of North Carolina, in Greensboro, January 31, 2001.
NOTE: The Commission authorizes the filing of a complaint when it has "reason to believe" that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendants actually have violated the law. The case will be decided by the court.
Copies of the complaint are available from the FTC's web site at http://www.ftc.gov and also from the FTC's Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, D.C. 20580. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint, or to get free information on any of 150 consumer topics, call toll-free, 1-877-FTC-HELP (1-877-382-4357). The FTC enters Internet, telemarketing and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies worldwide.(FTC File No. 002 3256)
(Civil Action No. 1:01CV00126)