NHTSA Safety Complaint 10695558: 2009 Chrysler Town & Country

anonymous to NHTSA
March 20, 2015


All Products Associated with this Complaint: 2009 Chrysler Town and Country
Date Complaint Filed: 03/20/2015
Date of Incident: 06/30/2014
Component(s): ELECTRICAL SYSTEM
Consumer Location: BLOOMINGTON, IN
NHTSA ID Number: 10695558
Crash: No
Fire: No
Number of Injuries: 0
Number of Deaths: 0
Manufacturer: Chrysler (FCA US LLC)
Vehicle Identification No. (VIN): 2A8HR54159R...

SUMMARY: TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.