NHTSA Recall 12V537000 |
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| Vehicles: Toyota Prius
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NHTSA Campaign ID number : 12V537000
Vehicle Make / Model: Model Year(s):
TOYOTA / PRIUS 2004-2009
Manufacturer: Toyota Motor North America, Inc. Report Receipt Date: NOV 14, 2012
NHTSA CAMPAIGN ID Number: 12V537000 NHTSA Action Number: N/A
Component: STEERING
Potential Number of Units Affected: 669,705
Summary:
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence:
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy:
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall is expected to begin in December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| Date | Document Name & Details | Documents |
|---|---|---|
| 14 November 2012 | Certain Toyota Prius Steering Intermediate Extension Shaft Assembly Part 573, Defect Information Report Vinnie Venugopal, Toyota Motor Engineering & Manufacturing North America, Inc. To: Nancy Lummen Lewis, National Highway Traffic Safety Administration NHTSA Recall 12V536000 |  PDF - 1.5MB - 5 pages |
| 14 November 2012 | NHTSA Recall 12V537000 2004-2009 Toyota Prius Steering National Highway Traffic Safety Administration | Recall Page - 1 page |
| 14 November 2012 | Steering Intermediate Extension Shaft may Fail From: Jennifer Timian, National Highway Traffic Safety Administration To: Vinnie Venugopal, Toyota Motor North America, Inc. NHTSA Recall 12V536000 | PDF - 133KB - 2 pages |
| 16 November 2012 | Toyota Safety Recall 12V-537 – Preliminary Dealer Notification Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 963KB - 8 pages |
| 11 December 2012 | Toyota Safety Recalls 12V-536 (C0U) and 12V-537 (C0T), Dealer and Owner Notification Schedules Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 25KB - 3 pages |
| 17 December 2012 | Toyota Safety Recall 12V-537 –Dealer Notification Remedy Phase 1, Interim Phase 2 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 2.6MB - 33 pages |
| 20 December 2012 | Toyota Safety Recall 12V-537 Owner Notification Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 911KB - 2 pages |
| 20 December 2012 | Toyota Safety Recall 12V-537 Owner Notification Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 911KB - 3 pages |
| January 2013 | QUARTERLY REPORT ON NOTIFICATION CAMPAIGN - PART 573.7 (b) Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 16KB - 1 page |
| 17 January 2013 | Toyota Safety Recall 12V-537 Owner Notification - Remedy Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 911KB - 2 pages |
| 23 January 2013 | Toyota Safety Recall 12V-537 – Dealer Notification Remedy Phase 2 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 3.4MB - 24 pages |
| 22 April 2013 | Quarterly Report – March 31, 2013 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 23KB - 2 pages |
| 24 July 2013 | Quarterly Report - June 30, 2013 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 186KB - 2 pages |
| 31 October 2013 | Quarterly Report - September 30, 2013 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 31KB - 2 pages |
| 31 January 2014 | Quarterly Report - December 31, 2013 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 28KB - 2 pages |
| 31 March 2014 | Toyota Safety Recalls Dealer Notification Letter for Owner Follow-Up Notice Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 170KB - 3 pages |
| 30 April 2014 | Quarterly Report - March 31, 2014 Toyota Motor Sales, U.S.A., Inc. NHTSA Recall 12V536000 | PDF - 35KB - 2 pages |