NHTSA Safety Complaint 10695552: 2007 Jeep Grand Cherokee

anonymous to NHTSA
March 20, 2015


All Products Associated with this Complaint: 2007 Jeep Grand Cherokee
Date Complaint Filed: 03/20/2015
Date of Incident: 03/17/2015
Component(s): ELECTRICAL SYSTEM
NHTSA ID Number: 10695552
Consumer Location: BUCKHANNON, WV
Crash: No
Fire: No
Number of Injuries: 0
Number of Deaths: 0
Manufacturer: Chrysler (FCA US LLC)
Vehicle Identification No. (VIN): 1J8HR58257C...

SUMMARY: TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.