NHTSA Recall 11V490000 |
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Agency: National Highway Traffic Safety Administration
Vehicles: Audi A3, Volkswagen Golf, Volkswagen Jetta
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NHTSA Campaign ID number : 11V490000 Vehicle Make / Model: Model Year(s): AUDI / A3 2010-2012 VOLKSWAGEN / GOLF 2010-2012 VOLKSWAGEN / JETTA 2009-2012 VOLKSWAGEN / JETTA SPORTWAGEN 2009-2012 Manufacturer: VOLKSWAGEN OF AMERICA, INC Mfr's Report Date: SEP 30, 2011 NHTSA CAMPAIGN ID Number: 11V490000 N/A NHTSA Action Number: N/A Component: FUEL SYSTEM, DIESEL Potential Number of Units Affected: 168,275 Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE. Consequence: DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE. Remedy: VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Notes: VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Associated Investigation
Diesel Fuel Injector Line Leakage
NHTSA ID: PE11023
Dated opened: August 2, 2011
By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490). The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built from September 2009 through September 2011.
According to Volkswagen, in U.S. applications of the above cited TDI vehicles including engine codes CJAA and CBEA, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and RPM conditions. This resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime. As a contributing factor, VW indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods. Lines manufactured in these periods were installed in vehicles produced in the following 10 months: December 2008, January-February 2009, October 2009, March-April 2010 and September-December 2010. Injector lines using this material exhibit a significantly higher failure rate. Dealers will replace injector line #2 in all vehicles built in these months. In addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.
Analysis of NHTSA complaints, VW complaints, VW field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles. The leaking line was not identified in 62 of the vehicles. For the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair. Almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by VW, which accounted for approximately one-quarter of the recalled vehicles. The failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (IPTV). The failure rate for injector line #2 in other production months of recalled vehicles is 0.8 IPTV. The leak/repair rates for the other injector lines are all well under 1 IPTV.
The action taken by Volkswagen is sufficient to resolve the issues raised by this investigation. The agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. Accordingly, this investigation is closed.
Date | Document Name & Details | Documents |
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30 September 2011 | Notification of Voluntary Recall From: Christopher T. Sandvig, Volkswagen Group of America To: Claude H. Harris, National Highway Traffic Safety Administration NHTSA Recall 11V490000 | PDF - 303KB - 1 page |
October 2011 | Frequently Asked Questions (FAQ) Voluntary Safety Recall 23J8 Audi of America, Inc. NHTSA Recall 11V490000 | PDF - 64KB - 3 pages |
October 2011 | Frequently Asked Questions (FAQ) Voluntary Safety Recall 23J9 Volkswagen NHTSA Recall 11V490000 | PDF - 39KB - 3 pages |
October 2011 | Safety Recall 23J8/K5 Audi of America, Inc./Volkswagen NHTSA Recall 11V490000 | PDF - 101KB - 8 pages |
3 October 2011 | Mandatory Stop-Sale Order and Upcoming Voluntary Safety Recall 23J9 Volkswagen NHTSA Recall 11V490000 | PDF - 33KB - 2 pages |
3 October 2011 | Mandatory Stop-Sale/Voluntary Safety Recall 23J8 Audi of America, Inc. NHTSA Recall 11V490000 | PDF - 68KB - 2 pages |
4 October 2011 | 2009-2012 Model Year Jetta, Jetta Sportwagen (U.S.)/Golf Wagon (CAN) 2010-2012 Model Year Golf Diesel Fuel Injection Lines Volkswagen NHTSA Recall 11V490000 | PDF - 239KB - 11 pages |
4 October 2011 | 2010-2012 Model Year A3 Diesel Fuel Injection Lines Audi NHTSA Recall 11V490000 | PDF - 239KB - 11 pages |
4 October 2011 | Upcoming Voluntary Safety Recall 23J8 Audi of America, Inc. NHTSA Recall 11V490000 | PDF - 48KB - 2 pages |
5 October 2011 | Diesel Fuel Injection Lines From: Ric Willard, National Highway Traffic Safety Administration To: Christopher T. Sandvig, Volkswagen Group of America, Inc.NHTSA Recall 11V490000 | PDF - 27KB - 3 pages |
5 October 2011 | Notification of Voluntary Recall - Amendment From: Christopher T. Sandvig, Volkswagen Group of America To: Claude H. Harris, National Highway Traffic Safety Administration NHTSA Recall 11V490000 | PDF - 195KB - 1 page |
5 October 2011 | Upcoming Voluntary Safety Recall 23J9 Volkswagen NHTSA Recall 11V490000 | PDF - 33KB - 2 pages |
20 October 2011 | Notification of Voluntary Recall - Amendment to 11V-490 From: Christopher T. Sandvig, Volkswagen Group of America To: Claude H. Harris, National Highway Traffic Safety Administration NHTSA Recall 11V490000 | PDF - 23KB - 1 page |
November 2011 | Voluntary Safety Recall 23J8 Audi of America, Inc. NHTSA Recall 11V490000 | PDF - 90KB - 4 pages |
9 November 2011 | 2010-2012 Model Year A3 Diesel Fuel Injection Lines AudiNHTSA Recall 11V490000 | PDF - 505KB - 29 pages |
10 November 2011 | Voluntary Recall Amendment - NHTSA Code 11V-490 From: Christopher T. Sandvig, Volkswagen Group of America To: Claude H. Harris, National Highway Traffic Safety Administration NHTSA Recall 11V490000 | PDF - 230KB - 1 page |
1 December 2011 | Voluntary Recall Amendment- NHTSA Code 11V-490 From: Christopher T. Sandvig, Volkswagen Group of America To: Claude H. Harris, National Highway Traffic Safety Administration NHTSA Recall 11V490000 | PDF - 21KB - 1 page |
31 January 2012 | Quarterly Recall Completion Report Volkswagen Group of America NHTSA Recall 11V490000 | PDF - 50KB - 3 pages |
27 April 2012 | Quarterly Recall Completion Report Volkswagen Group of America NHTSA Recall 11V490000 | PDF - 48KB - 3 pages |
31 October 2012 | Quarterly Recall Completion Report Volkswagen Group of America NHTSA Recall 11V490000 | PDF - 551KB - 3 pages |
25 January 2013 | Quarterly Recall Completion Report Volkswagen Group of America NHTSA Recall 11V490000 | PDF - 85KB - 3 pages |
26 April 2013 | Quarterly Recall Completion Report Volkswagen Group of America NHTSA Recall 11V490000 | PDF - 107KB - 3 pages |